ambulance in front of wall
Blog post

The impact of failure demand on the ambulance service

Failure demand is described as the additional work created when services fail to meet people’s needs effectively the first time – and

emergency fire exit sign hanging from the ceiling
Long read

Discharge before noon

Can data on discharge times help us to improve hospital flow?
Overhead view of a busy city intersection with wide white zebra crosswalks filled with dozens of pedestrians walking in different directions across the asphalt. People carry bags and backpacks, and some pull rolling suitcases, creating a dynamic crisscross pattern against the bold striped crossings.
Blog post

A journey into intersectionality

A practical exploration of intersectionality, testing theory through quantitative analysis of hospital readmissions.