Learning and Development of Problem Solving Techniques
What is innovation?
Tools & templates: Problem structuring
Problem trees and driver diagrams can help you to understand the causes and effects of your problem.
Pre-mortem
The pre-mortem technique was developed by Klein (2007) using ‘prospective hindsight’ to identify risks at the outset of a project.
Tools & templates: Other points of view
Use Edward deBono’s ‘Six Thinking Hats’ or consider a wider point of view, to approach a problem or potential solution from different perspectives.
Tools & templates: Breaking the rules
Generate new ideas to solve a problem – by identifying the underlying assumptions, unwritten rules and thinking that maintain the status quo.
Tools & Templates: Five Whys
Keep asking ‘why’ to peel back the layers of your problem, until you identify a potential root cause.
Logic Models for Complex Programmes
Logic models have become a standard tool for planning and evaluation.
Stage 2 Clinical Assurance Evidence Framework
Service change assurance exists to give confidence to the NHS and public that proposals are well thought through, have taken on board a wide range
Commissioning Healthcare Analysis for Complex Problems
This document is a guide to commissioning healthcare analysis for complex problem which has been developed by the Strategy Unit.
Tools & templates: Using logic models in evaluation
Logic models are increasingly being used to support the design and evaluation of complex change in the NHS. This briefing provides a brief introduction to logic models and how they can be used to support evaluation of change.