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Our work

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  • Abeda Mulla
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Two people stand on opposite sides of a number on the ground; one sees a 6, the other sees a 9, each pointing and stating their perspective.
Blog post 30/06/2026

Neighbourhoods and hospital activity: oh yes it can, oh no it can’t?

Simple, intuitive ideas don’t draw critical attention. They stroll about the policy world, untested and unscathed.

An anonymised NHS appointment letter lying on a wooden table, photographed from above with a visible fold crease and NHS logo.
News 29/06/2026

Improving the experience of waiting: the evidence behind new NHS minimum standards

New NHS patient experience minimum standards aim to improve how people experience waiting for elective care

Colorful watercolor brush stroke on transparent background
Blog post 06/05/2026

Adopting the Core20PLUS5 approach: different strokes for different folks?

This blog describes the headline findings from the first phase of the national evaluation of the Core20PLUS5 approach

Dr Lucy Morgan smiling in front of a board of mathematical equations. Text reads “Inside the Algorithm with Dr Lucy Morgan, live 6th May"
News 05/05/2026

Why NHS models should be built to be reused

Our Head of Simulation, Dr Lucy Morgan, recently appeared on the new podcast Inside the Algorithm, hosted by Cambridg

Elderly man wearing arm monitor and female relative sitting on sofa looking at consultant on a computer screen with carer standing nearby
Report 16/06/2025

Virtual wards: Patient and unpaid carer experiences of ‘hospital at home’ care

Our evaluation of patient and carer experiences of virtual wards found widespread benefits and highlights areas for improvements parti

Waiting line
Report 29/09/2023

Learning about what works in urgent community response

The initial report from the national urgent community response (UCR) evaluation, along with an economic modelling tool to help service providers and systems understand the impact of UCR, is now available.

Urgent Community Response with images in circles of outlines of people
Blog post 13/05/2022

Urgent Community Response – What Works?

The Strategy Unit, with our partners Ipsos, has been commissioned by NHS England and NHS Improvement (NHSEI) to provide a long-term national evaluation of the Urgent Community Response programme rolled-out across England. The programme aims to shift resources to home and community-based services as part of the NHS commitment to providing the right care, to the right people, at the right time. And there are a range of outputs from the early work that provide learning for local systems as they develop their services.

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