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Zaheera specialises in evaluation. She helps health and care organisations understand whether services are delivered as intended, what is working and why. She specialises in qualitative research methods: gathering perspectives from leaders, clinicians, service users and others.
Zaheera has a keen interest in health inequalities, inequities in access and the social determinants of health. She uses her multi-lingual skills to work with communities and service users from ethnic minority groups. Zaheera promotes equality, diversity and inclusion in the workplace and within healthcare.
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- Evaluation and impact assessment
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Zaheera has an undergraduate degree in Social Sciences with Social Policy and a Master’s in Public Health. She has extensive experience of working on health-related qualitative evaluations – often as the project manager. Her recent Strategy Unit assignments include:
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Improving support for patients on waiting lists for elective care.
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Collection and sharing of good practice case studies to increase vaccine uptake.
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Examining health inequalities in the Black Country and West Birmingham.
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Researching barriers for minority and vulnerable groups in accessing services during the pandemic.
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