News
The impact of failure demand on the ambulance service
Failure demand is described as the additional work created when services fail to meet people’s needs effectively the first time – and
News
Virtual wards: Patient and unpaid carer experiences of ‘hospital at home’ care
Our evaluation of patient and carer experiences of virtual wards found widespread benefits and highlights areas for improvements parti
Blog post Better use of analysis | Futures thinking | Problem Structuring
Measuring what matters in systems – A call for person-centred intelligence
The Strategy Unit and Ipsos MORI launch guide to implementing Person-Centred Intelligence.
Blog post
Innovation In Dudley: The Enabling Practice To Improve And Change Programme (Epic)
The Strategy Unit has been working with GP practices in Dudley for the last three years to support service improvement in Primary Care.