‘Might’ is right
8th June 2022

A good idea can be ruined by over-selling. The NHS has a tendency to adopt ideas and then move rapidly to wanting them to become certainties.

What begins as a proposition rapidly becomes an assertion, a statement of fact, a policy, a target, a line in a mandated planning template…an obligatory mention in every sentence for the aspiring manager.

We saw them before they were famous: reflections on AphA’s away day
28th April 2022

In June 1976, the Sex Pistols played Manchester's Lesser Free Trade Hall. The concert turned out to be so important to music history that the usual comparisons are Woodstock and Live Aid. Under 40 people went that night, but the numbers subsequently claiming to ‘have been there when…’ are in the thousands.

‘I saw them before they were famous’ is a well-worn brag of music snobs. Yet this is our abiding feeling having facilitated AphA’s (the Association of Professional Healthcare Analysts) recent strategy away day.

Strategy Unit devises a new method for classifying outpatient appointments
15th October 2021

The number of outpatient attendances in England is now approaching 100 million each year. In 2017/18, the estimated cost of this care was over £9 billion - or 8% of the total NHS England budget.

Yet there are significant gaps in our knowledge. We don’t know enough about the purpose and function of outpatient appointments. Without this knowledge, the NHS will struggle to ensure that the billions spent on these services are delivering best value for the patient and the public.