Failure demand as a route to success?
Blog post
14th May 2026

When we began looking at failure demand in the NHS, I assumed most of our time would be spent in familiar territory: productivity metrics, appointment volumes, activity data, and trends that could be graphed and compared. Failure demand is, after all, usually introduced as an efficiency concept: work created when a system fails to meet need the first time.

But what stayed with me most, from interviews and conversations across the system, was something else entirely.

Neighbourhood health should not be judged (solely) by its ability to reduce hospital activity
Blog post
29th April 2026

In 1962, President John F. Kennedy arrived at NASA headquarters for a progress update on the planned trip to the moon. He was treated to a tour of the facilities. And, midway through the tour, he met a man carrying a broom.

Kennedy asked the man what he did at NASA. Rather than saying, “I'm the caretaker”, the man replied:

“I’m helping to put a man on the moon.”

What explains the recent growth in hospital activity?
Blog post
23rd February 2026

In this long read, Fraser Battye describes our analysis of what has driven the growth in hospital activity. The answer is perhaps surprising.

Press coverage of busy hospitals often comes in the language of natural disasters. ‘Rising tides’ or ‘waves’ of need ‘flood’ wards and corridors across the country.

Explanations for such disasters focus largely on the health of the population. Older, sicker, weaker and less resilient: with the NHS struggling to keep its head above the resulting water.