How well do we understand changing expectations and implications for the NHS?

10 Year Plan as a major factor shaping healthcare of the future. But how are expectations changing? And what are the implications for the NHS?

In a complex system like healthcare, public expectations affect perceptions and behaviours in ways that aren’t entirely predictable. Expectations have the potential to impact demand for healthcare and the success of initiatives to manage demand.

expectation

Our open-source demand model, developed in collaboration with the New Hospital Programme, has been named the 2025 winner of the Florence Nightingale Award for Excellence in Health and Care Analytics.

Introducing a new online tool to help local health and care service planners think differently about healthy ageing.    

‘Analysis’ means to pull something apart. In the NHS, this typically means understanding something – changes in unplanned admissions, for example – by breaking something down into simpler constituent elements.  

But sometimes beliefs get pulled apart. Cherished assumptions; hopes for the future; things we need to be true. That kind of thing.

​​Learn how the Strategy Unit’s innovative model is transforming hospital planning by providing a consistent, data-driven approach to forecast future demand and evidence-based decision making.

In this blog, our Head of Policy, Fraser Battye, shares his reflections on a recent ‘SU INSIGHTS’ event on the ‘Internal Consultancy’ model.  

Jean-Baptiste Colbert, Chief Minister to King Louis XIV, is credited with saying that:

“The art of taxation consists in so plucking the goose as to obtain the largest amount of feathers with the least possible amount of hissing.”

Ahead of a SU INSIGHTS event on the topic, Fraser Battye, our Head of Policy suggests ways the NHS could make better use of consultancy support.

Our Head of Policy, Fraser Battye, looks at the challenges facing the intention to shift care ‘from hospital to community’. He suggests that we have missed a critical part of the explanation for why this ‘left shift’ hasn’t taken place following previous initiatives.