Primary and Community Qualitative Insights
The COVID-19 response required rapid change and innovation across health and care.
How can Integrated Care Systems collect and use more ‘person-centred intelligence’?
Working with our partners

Key opportunities for eye health and well being
Eye health and sight loss services have historically had a lower profile in service provision compared to many other specialities. There is a view that the importance of eye health has been underrepresented in many Sustainability and Transformation Partnership (STP) plans.
Measuring what matters in systems – A call for person-centred intelligence
The Strategy Unit and Ipsos MORI launch guide to implementing Person-Centred Intelligence.
Lessons, Evaluation and Learning from the Dudley MCP
Learning from Dudley MCP
Learning and Development of Problem Solving Techniques
What is innovation?

Time to act for sex and gender parity in health and care
On International Womens Day 2019, Abeda Mulla from the Strategy Unit reflects on our gendered society that has led to poorer health outcomes in women.

Why community alternatives to hospital admission don’t (typically) reduce total admission levels
Repeatedly, published evaluations show that community/primary care services interventions with a stated intention to reduce total (or forecast total) emergency admissions to hospital don’t achieve the expected result**

Evaluation of an Integrated Mental Health Liaison Service (Rapid Assessment Interface and Discharge Service) in Northern Ireland
A high proportion of patients treated for physical health conditions also have co-morbid mental health problems; and there is growing acceptance of

The Status of Electronic Palliative Care Coordination Systems in the West Midlands
Commissioned by NHS England, this report describes the state of electronic palliative care coordination systems in the West Midlands.
Lessons from the Vanguard: Innovation and Evaluation
The problems facing health and care services are so well known as to be documented in the media most days.
Evaluation of the Dudley New Care Models Programme
This is the final system-wide report from the evaluation.

Part of the solution or part of the problem? Management Consultants and the NHS
I was quoted in a recent Guardian newspaper article which described a London Clinical Commissioning Group’s wasteful use of external
Horizontal or Vertical: Which way to integrate?
In 2011, Primary Care Trusts faced a difficult choice. The Transforming Community Services policy required a complete break of commissioner and provider functions. But what should PCTs do with the community health services they delivered; vertically integrate with an acute trust, horizontally integrate with a mental health trust, or set up a stand-alone community trust or Community Interest Company? Seven years on, this report explores the impact this choice had on the level and growth in emergency hospital use in older people and considers the wider implications for the NHS as it develops new models of care and integrated care systems

Palliative and End of Life Care Report for Children and Young People
Commissioned by NHS England, this report describes the the characteristics and levels of resource required by children and young people (CYP) (0-25
Evaluation of the Patient Activation Measure (PAM) pilot
As a concept, patient ‘activation’ holds promise; evidence suggests an enhanced ability to self-manage long-term conditions (LTCs) and an associate
Evaluation of patient reported measures pilot
There is wide consensus that the NHS needs to generate and act upon more patient reported data on outcomes and experience.

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