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Our work

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  • Primary, community and social care services
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  • Report
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  • Abeda Mulla
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  • Anya Ferguson
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  • Mike Woodall
  • Mohammed Amin Mohammed
  • Natasha Stephenson
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  • Peter Spilsbury
  • Rachel Caswell
  • Rhian Davies
  • Richard Ward
  • Romaana Kapadi
  • Sam Callanan
  • Sarah Lucas
  • Sheila Ali
  • Shiona Aldridge
  • Simon Bourne
  • Steven Wyatt
  • Strategy Unit
  • Thomas Jemmett
  • Tom Poustie
  • Zaheera Teladia
Report 21/08/2025

Hydration, UTIs and older people: learning from NHS pilots about how to improve care

Our evaluation of hydration-focused interventions for older people found promising signs of impact and highlighted the practical and systemic challenges of delivering and sustaining change.

Report 16/06/2025

Virtual wards: Patient and unpaid carer experiences of ‘hospital at home’ care

Our evaluation of patient and carer experiences of virtual wards found widespread benefits and highlights areas for improvements parti

Summary of findings from the study
Report 18/10/2023

Menopause and the NHS workforce

The impact of the menopause on the NHS workforce. The Strategy Unit and Health Economics Unit report on their mixed methods findings.

Report 29/09/2023

Learning about what works in urgent community response

The initial report from the national urgent community response (UCR) evaluation, along with an economic modelling tool to help service providers and systems understand the impact of UCR, is now available.

Long read 10/05/2023

Inclusive Elective Care Recovery

These case studies present the key features and learning from local initiatives which championed inclusive approaches to elective care recovery.

woman in winter dress holding heart
Report 22/03/2023

The NHS as an anchor institution: addressing fuel poverty

The number of households in fuel poverty in Staffordshire and Stoke-on-Trent (SSoT) is higher than the national average. As anchor institutions, NHS organisations can use their assets to influence the health and wellbeing of their local communities. The Strategy Unit was asked by the Midlands NHS Greening Board to evaluate a cross-sector initiative in SSoT to help alleviate fuel poverty using savings generated through solar panels on NHS buildings. The project is called Keep Warm, Keep Well.

Blog post 13/05/2022

Urgent Community Response – What Works?

The Strategy Unit, with our partners Ipsos, has been commissioned by NHS England and NHS Improvement (NHSEI) to provide a long-term national evaluation of the Urgent Community Response programme rolled-out across England. The programme aims to shift resources to home and community-based services as part of the NHS commitment to providing the right care, to the right people, at the right time. And there are a range of outputs from the early work that provide learning for local systems as they develop their services.

Report 23/03/2022

We don’t just need to hear ‘you are more affected’ - what’s the action?

The experience of minority ethnic people symptomatic for COVID-19 in the first UK wave of the pandemic.

Report 16/03/2022

What do we know about the benefits of digital social care records?

The pace of change in the development and use of digital technology is astonishing. The use of such technology has been an essential element in the health and care services response to the COVID-19 pandemic. In many cases, the previously unthinkable became commonplace.

Report 04/06/2021

Increasing vaccine uptake

The purpose of this work was to identify the key features of local initiatives which encourage vaccine uptake in different population groups, and share these for others to learn from.

Report 05/10/2020

Socio-economic and environmental impact of Herefordshire and Worcestershire STP

Anchor institutions are large, typically non-profit, public sector organisations whose long-term sustaina

Report 02/04/2020

Outcomes based commissioning: A framework for local decision making

This local decision-making framework aims to empower systems as they look to design new contracting approaches aimed at improving outcomes.

Report 12/11/2018

The Potential Economic Impact of Virtual Outpatient Appointments in the West Midlands: A scoping study

The Strategy Unit was recently approached to examine the case for a shift from traditional outpatient services to the use of virtual a

21/09/2018

Intelligence-driven health and care: phase two

Following on from the Design Summit in

24/05/2018

Intelligence-driven healthcare: what should the future look like?

Find out about our recent summit on intelligence to drive improvement in healthcare and comment on our working design principles.

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