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Our work

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  • Zaheera Teladia
A group of young people sitting and talking together
13/05/2026

What Helps People Stay in NHS Talking Therapies? Insights from Services

How NHS Talking Therapies services are improving engagement through clearer expectations, flexible access and stronger support, and what further action could enhance recovery for more people.

Image of London at night
11/05/2026

Supporting the Mayor's partnership approach to reducing health inequalities in London

Being commissioned by the Mayor of London to produce independent reviews of proposals for major service change, affecting Londoners, perfectly aligns with our commitment to help the health and care system make better decisions and ultimately achieve benefits for population health and wellbeing. 

Cartoon graphic depicting four people standing on orange blocks at different heights
News 05/11/2025

Strengthening ethnicity data across the NHS: developing the national improvement plan

Our analysis and stakeholder engagement supported NHS England to develop the national Ethnicity Recording Improvement Plan.

Carer giving seated elderly woman a glass of water
Report 21/08/2025

Hydration, UTIs and older people: learning from NHS pilots about how to improve care

Our evaluation of hydration-focused interventions for older people found promising signs of impact and highlighted the practical and systemic challenges of delivering and sustaining change.

Elderly man wearing arm monitor and female relative sitting on sofa looking at consultant on a computer screen with carer standing nearby
Report 16/06/2025

Virtual wards: Patient and unpaid carer experiences of ‘hospital at home’ care

Our evaluation of patient and carer experiences of virtual wards found widespread benefits and highlights areas for improvements parti

Image of four connected jigsaw pieces representing Geography, Timing, Site Selection and Target Population
Blog post 24/01/2025

Why can’t I prove my programme is effective?

Evaluation blog series continues with Impact Evaluation Lead Mike Woodall looking at how programme designers can maximise the chances of success.

Urgent Community Response with images in circles of outlines of people
Blog post 13/05/2022

Urgent Community Response – What Works?

The Strategy Unit, with our partners Ipsos, has been commissioned by NHS England and NHS Improvement (NHSEI) to provide a long-term national evaluation of the Urgent Community Response programme rolled-out across England. The programme aims to shift resources to home and community-based services as part of the NHS commitment to providing the right care, to the right people, at the right time. And there are a range of outputs from the early work that provide learning for local systems as they develop their services.

Organogram showing sub headings against Family, Community, Use of health services, Occupational, and Policy and guidelines
Report 23/03/2022

We don’t just need to hear ‘you are more affected’ - what’s the action?

The experience of minority ethnic people symptomatic for COVID-19 in the first UK wave of the pandemic.

Stethoscope
News 10/02/2021

Some positive news for integrating GP practices with hospital trusts

The drive for greater integration of health and care services has been the central theme of UK health policy for most of

Waiting list model
Report 29/07/2020

Modelling the impact of covid on waiting lists for planned care

Working with the national collaboration to coordinate covid-related analysis, and the NHSE/I Midlands region, the Strategy Unit has produced a ‘systems dynamics’ model of waiting lists for planned care. The model is freely available for non-commercial use across the NHS. Here, Steven Wyatt and Mike Woodall explain what we did and how we did it.

PCI guide
Guide 09/12/2019

Measuring what matters in systems – A call for person-centred intelligence

The Strategy Unit and Ipsos MORI launch guide to implementing Person-Centred Intelligence.

Long read 29/09/2019

Lessons, Evaluation and Learning from the Dudley MCP

Learning from Dudley MCP

17/09/2018

Evaluation of the Dudley New Care Models Programme

The Strategy Unit led the evaluation of the Dudley Vanguard programme. This is the final system-wide report from that work.

Report 17/09/2018

Evaluation of the Dudley New Care Models Programme

This is the final system-wide report from the evaluation.

18/08/2017

Innovation In Dudley: The Enabling Practice To Improve And Change Programme (Epic)

The Strategy Unit has been working with GP practices in Dudley for the last three years to support service improvement in Primary Care.

18/08/2017

Innovation In Dudley: The Enabling Practice To Improve And Change Programme (Epic)

The Strategy Unit has been working with GP practices in Dudley for the last three years to support service improvement in Primary Care.

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