How can we learn from changes in practice under COVID-19
During the COVID-19 pandemic we have seen rapid changes in ways of working.
Bringing NHS analytics into the 21st Century
A marriage usually needs (at least): a matchmaker, two entities, a (little) money, a proposal and a home.
Primary and Community Qualitative Insights
The COVID-19 response required rapid change and innovation across health and care.
How can Integrated Care Systems collect and use more ‘person-centred intelligence’?
Working with our partners
Outcomes based commissioning: A framework for local decision making
This local decision-making framework aims to empower systems as they look to design new contracting approaches aimed at improving outcomes.
Midlands Population Health Management Academy
The Midlands Population Health Management Academy was part of a programme of support, commissioned by NHS
How will we know if Integrated Care Systems reduce demand for urgent care?
The implications of a blended payment system are far reaching: Decisions about planned activity levels will determine the total funding envelope for urgent care within a system and will influence the behaviour of healthcare providers and the services they deliver to patients.
Measuring what matters in systems – A call for person-centred intelligence
The Strategy Unit and Ipsos MORI launch guide to implementing Person-Centred Intelligence.
Lessons, Evaluation and Learning from the Dudley MCP
Learning from Dudley MCP
Learning and Development of Problem Solving Techniques
What is innovation?
Tools & templates: Problem structuring
Problem trees and driver diagrams can help you to understand the causes and effects of your problem.
Knowledge sharing
Knowledge sharing is vital for sharing good practice, enabling adoption and spread of innovations, and preventing people from making the same mista
Pre-mortem
The pre-mortem technique was developed by Klein (2007) using ‘prospective hindsight’ to identify risks at the outset of a project.
Evaluation of an Integrated Mental Health Liaison Service (Rapid Assessment Interface and Discharge Service) in Northern Ireland
A high proportion of patients treated for physical health conditions also have co-morbid mental health problems; and there is growing acceptance of
The Status of Electronic Palliative Care Coordination Systems in the West Midlands
Commissioned by NHS England, this report describes the state of electronic palliative care coordination systems in the West Midlands.
Lessons from the Vanguard: Innovation and Evaluation
The problems facing health and care services are so well known as to be documented in the media most days.
Tools & templates: Other points of view
Use Edward deBono’s ‘Six Thinking Hats’ or consider a wider point of view, to approach a problem or potential solution from different perspectives.
Evaluation of the Dudley New Care Models Programme
This is the final system-wide report from the evaluation.
Tools & templates: Breaking the rules
Generate new ideas to solve a problem – by identifying the underlying assumptions, unwritten rules and thinking that maintain the status quo.
Tools & Templates: Five Whys
Keep asking ‘why’ to peel back the layers of your problem, until you identify a potential root cause.