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Our work

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Two people stand on opposite sides of a number on the ground; one sees a 6, the other sees a 9, each pointing and stating their perspective.
Blog post 30/06/2026

Neighbourhoods and hospital activity: oh yes it can, oh no it can’t?

Simple, intuitive ideas don’t draw critical attention. They stroll about the policy world, untested and unscathed.

Colorful wooden Tetris-like blocks are stacked and scattered on a wooden surface with a green background.
Blog post 02/06/2026

Complex problems and Multi-Disciplinary Teams

Many moons ago, I was fortunate enough to observe a multi-disciplinary team (MDT) in Dudley.

A digitally illustrated, isometric view of an impossible staircase labyrinth inspired by M.C. Escher, rendered in a painterly style. Stone staircases loop and intersect in paradoxical, gravity-defying configurations within a deep stone structure. Several small human figures in colourful clothing are scattered across the staircases, appearing to walk in different directions. Vines and small plants grow along the upper edges of the walls, and the overall co
Blog post 14/05/2026

Failure demand as a route to success?

When we began looking at failure demand in the NHS, I assumed most of our time would be spent in familiar territory: productivity metr

Colorful watercolor brush stroke on transparent background
Blog post 06/05/2026

Adopting the Core20PLUS5 approach: different strokes for different folks?

This blog describes the headline findings from the first phase of the national evaluation of the Core20PLUS5 approach

Space shuttle rocket isolated on blue cyan background with copy space. Elements of this image furnished by NASA.
Blog post 29/04/2026

Neighbourhood health should not be judged (solely) by its ability to reduce hospital activity

In 1962, President John F. Kennedy arrived at NASA headquarters for a progress update on the planned trip to the moon.

Caricature drawings satirising the conducting style of Gustav Mahler when he was director of the Vienna State Opera, 1897-1907
Blog post 15/04/2026

Commissioners as conductors?

Traditional NHS commissioning alone is not enough, and must be complemented by a “conductor” role that actively coordinates partners and drives system-wide change. Together, commissioners provide strategic direction while conductors enable delivery, which is essential for improving outcomes in complex health systems.

blue and pink string lights
Blog post 14/04/2026

Diagnosing the problems of non-diagnosis

Some descriptions of healthcare seem to be taken straight from the film Minority Report.

hospital staff running down a corridor wearing masks and scrubs
Blog post 23/02/2026

What explains the recent growth in hospital activity?

In this long read, Fraser Battye describes our analysis of what has driven the growth in hospital activity.

Realistic office table cluttered with scattered calendars, colourful sticky notes, and overlapping handwritten plans, with coffee stains and multiple wall clocks showing different times.
Blog post 03/02/2026

The enduring ‘messy programme’ with ‘mixed results’

The diagram below shows me at my most cynical.

Impossible Stairway Maze
Blog post 09/10/2025

Making sense of failure demand in the NHS

I must be an unpleasant creature to share a room with. I snore. I smell. And I’m seemingly addicted to my way of doing things.

Stock image showing big data visualisation: numbers 0 and 1 in coloured blocks
Blog post 09/04/2025

Transforming Hospital Planning with an Open-Source Demand and Capacity Model​

​​We are proud to announce the open-sourcing of a demand and capacity model, developed with the New Hospitals Programme, to transform NHS hospital planning with transparency, collaboration, and efficiency. ​

Image of shocked goose
Blog post 27/03/2025

‘Internal Consultancy’: INSIGHTS from evidence and experience

In this blog, our Head of Policy, Fraser Battye, shares his reflections on a recent ‘SU INSIGHTS’ event on the ‘Internal Consultancy’

Man wearing suit adjusting cuff
Blog post 11/03/2025

Are ‘Internal Consultancies’ a good option for the NHS?

Ahead of a SU INSIGHTS event on the topic, Fraser Battye, our Head of Policy suggests ways the NHS could make better use of consultancy support.

Stock image of red first aid kit with contents spilling out: stethoscope, tablets, ear buds, tweezers, plasters
Blog post 14/02/2025

Charisma

In this long read, which first appeared in the HSJ, Fraser Battye - our Head of Policy – looks at the role of charisma and innovation in the way that NHS resources are allocated.

Sword floating in water with rope around it
Blog post 10/10/2024

Ara Darzi, Wes Streeting and English health policy. Part 2: cutting the knot

Following on from part one, Fraser continues exploring the Gordian Knot of English health policy.

Blue tied rope
Blog post 04/10/2024

Ara Darzi, Wes Streeting and English health policy. Part 1: the Gordian Knot

Health policy is not at a crossroads, it is in a bind. Strands so entangled, so complex they resemble a Gordian knot. Can this knot be untied?

Old medicine bottles
Blog post 16/07/2024

The risks of risk stratification

Medical history is full of bizarre and gruesome procedures.

Confused man
Blog post 20/05/2024

Want to ease pressure in urgent care? Simply cut community services!?!

What should decision makers do with analysis that challenges deeply held assumptions? In this blog, Fraser Battye reflects on a surprising recent finding about community services.

Gartner Hype Cycle
Blog post 14/05/2024

Outcome-based commissioning: can we rescue promise from the rubble of hype?

The first effect of policy is on expectations. In every case I can think of, the effect is inflationary.

Black image with slither of light and man holding bag walking through it
Blog post 26/10/2023

How data makes things worse

All light brings shade. My list of ‘changes that have been all upside and no downside’ is short and debatable.

Pagination

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