Working with challenge and conflict

 

How to build a depth of understanding rather than “manage” or “dismiss”

Part of The Strategy Unit Training Offer

What does the session cover?

  • Why problems repeat or feel intractable and how to work with this
  • Critical Incident Analysis – using the group to shed new light on real challenges or conflicts
  • Semantic Polarities and Negotiation– taking and understanding ‘positions’ and uncovering underlying ‘interests’

What do people gain?

  • Greater understanding of the dynamics that lie beneath challenge and conflict
  • A safe space to review confusing or difficult experiences as senior managers
  • Skills and techniques for engaging with challenge and finding opportunity and understanding in conflict ’

Your training will be led by:

David Frith and Mark Thompson